1. Introduction
At OnInc, we place great importance on the protection of your personal information and transparency about how we collect, use, and retain it.
This policy explains our privacy practices in accordance with applicable laws, including Law 25 (Quebec) and the Personal Information Protection and Electronic Documents Act (Canada).
By using our website, you accept the terms described below.
2. Personal Information We Collect
We may collect the following types of information when you interact with us:
- Contact Information: first name, last name, email address, phone number, company.
- Professional Information: job title, industry.
- Information Related to Your Requests: messages sent via our forms, information submitted to obtain a quote, consultation, or apply for a job.
- Technical Data: IP address, browser type, pages viewed, duration of visit (via cookies and analytical tools).
3. How We Collect Your Information
- Directly: when you fill in a contact form, request a quote, sign up for our newsletter, or apply for a job.
- Indirectly: via analytical tools (Google Analytics, etc.) or similar technologies used on our site to improve user experience.
4. Use of Your Personal Information
We use your information to:
- Respond to your requests and provide our services.
- Establish, maintain, and manage our relationship with you.
- Send you communications related to our services, offers, or events (with your consent).
- Improve our services and website.
- Meet our legal obligations.
5. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Our employees and internal agencies (OnCompte, OnClic, OnConforme, Isatis, etc.) to respond to your requests.
- Third-party service providers (hosting, payment processing, communication tools) who act on our behalf and adhere to strict confidentiality standards.
- If required by law, with the competent authorities.
6. Retention and Security
We keep your personal information only for the duration necessary for the purposes intended.
We employ physical, organizational, and technological security measures to protect your data against unauthorized access, use, or disclosure.
7. Your Rights
- In accordance with Law 25, you have the right to:
- Access your personal information.
- Request its correction.
- Withdraw your consent to its use.
- Request its deletion, subject to legal obligations.
To exercise your rights, contact our personal information protection officer:
📧 [email protected]
8. Cookies and Analytical Tools
We use cookies to improve site performance and analyze its usage. You may disable cookies via your browser settings, but some features might not function properly.
9. Changes to This Policy
We may update this policy from time to time to reflect our practices or to comply with applicable laws. The date of the last update will be indicated at the beginning of the document.
10. Contact Information
For any questions regarding this policy or our privacy practices:
📍 OnInc – 400 McGill Street #300, Montreal, Quebec, H2Y 2G1, Canada